Rotator Cuff Surgeries: Trends, Best Practices, and Conservative Care
Rotator cuff injuries are common. Surgeries to fix them? Even more so. But as the numbers rise, it’s time to ask a hard question: Are we always doing what’s best for the patient?
This white paper isn’t anti-surgery—it’s pro-smart care. Dr. Harbinder Chada and Dr. Rahul Singal draw on clinical expertise, WNS-HealthHelp’s detailed clinical guidelines, and national data to examine what’s working, what isn’t, and where we have opportunities to do better. For providers, that means reassessing when surgery makes sense and when a conservative approach can lead to better outcomes, shorter recovery, and fewer complications. For health plans, it’s a chance to align care decisions with what actually improves patients’ lives. Patients don’t want procedures—they want relief, function, and trust in their care.

About WNS-HealthHelp
HealthHelp, a unit within WNS, is a trusted healthcare technology platform for health plans’ clinical programs for over 25 years. Our unified suite of Advanced AI powered technology platform-based solutions simplifies medical complexity and workforce challenges, and enhances provider relations and member journeys (i.e., customer experiences). Our uniquely designed UM and clinical solutions were developed to fit into health plans’ existing clinical programs to advance outcomes and success. We work in partnership to understand health plan commercial and Medicare clinical programs, and determine where our solutions can advance outcomes and lower cost. There is no one size fits all, and we know how to expediently deliver the best tailored solution for a specific health plan’s needs.

About WNS
WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.
For more information, visit www.wns.com.
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