Effective October 1, 2023, HealthHelp will no longer manage authorizations for Geisinger Health Plan’s Musculoskeletal (MSK), Cardiology and Interventional Pain Management services. As of October 1, 2023, all Musculoskeletal (MSK), Cardiology and Interventional Pain Management (IPM) authorization requests should be submitted to Cohere. If you have questions, or need information on the new submission options, please call your Geisinger Health Plan Account Manager at 800-876-5357 or GHPAccountMngt@geisinger.edu.
NEW - Important Information about providing your clinical documentation. See the tutorial HERE
HealthHelp's innovative and collaborative program, Consult™, empowers physicians to request the most appropriate test for patients through peer-to-peer consultations for procedures/treatments, along with best practice guidelines. This informative methodology fuels sustained savings by changing long-term ordering patterns while improving patient care.
Click here to register for a Webinar.
Not enrolled yet? To sign up, simply complete our enrollment form online. Once enrolled, our program support staff will provide your login information and access to an optional online webinar training.
Alternatively, you can submit your procedure request forms via fax by downloading the form here. Reminder: When faxing requests, please ensure that you're entering the correct fax number prior to sending the fax to avoid HIPAA privacy incidents.
If you have questions about enrollment, our staff is happy to help.
For more information, email RCSupport@HealthHelp.com or call (800) 546-7092 today.
To receive a copy of the clinical rationale used in the case, please contact HealthHelp's Clinical Guidelines Department at 877-685-5264.
Disclaimer: UM decisions are made only on appropriateness of care, services and existence of coverage as determined by the health plan. Financial incentives are not based on utilization decisions.
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The user will be given access to information which in some cases might include individually identifiable health information, which is considered private, privileged and confidential. Such information is deemed to be Covered Information for purposes of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), P.L. 104-191. The user is required to maintain the private, privileged and confidential status of the Covered Information. The user is prohibited from further using or disclosing the Covered Information for any purpose other than the purpose for which access is granted. Please acknowledge these terms by logging in. If the user logs in, it is intended to be the legal equivalent of the user’s signature on a written document and equally binding. The user will be given access only by logging in.