HealthHelp is now a WNS company
What We Do
Collaborative Care Model
– Pain & Orthopedic
– Sleep Care
Case Studies & White Papers
Understanding Medical Radiation
Executives and Medical Directors
Careers & Internships
HealthHelp's Consult platform ensures rapid response to authorization requests through a consultative and decision support process.
Consults Processed to Date
Consult Platform Provides:
Web-based workflow processing of Consult requests.
Multiple service points to meet client and provider needs: Web, Fax, Phone, IVR, EDI.
Less than 30 seconds average response time on inbound phone requests.
Automatic escalation to nurses and physician specialists as clinically warranted.
Case processing within each state’s specific turnaround time guidelines.
Complete HIPAA Privacy & Security compliance.
Full URAC and NCQA compliance.
Web and IVR allow self-service procedure initiation and status checks.
Collaborative Care Management
The Right Procedure at the Right Place at the Right Time
Patient, Provider, and Payor Collaboration
Direction of patients to right care
Reduction of unnecessary and inappropriate procedures
Reduction of radiation exposure
Peer-to-peer model without denials, embraced by physicians
Clinical education and support
Documentation of managed risk evidence for procedures helps providers
Minimization of potential lawsuits
Lower spend by managing utilization
Inclusion in 85% of MLR improves profitability
Creation of an optimized provider network
No hard denials mitigates legal risk
Sustainable and Long-Term Utilization Behavior Reform
Observable and measurable ordering behavior change
Sustainable utilization management and savings
Demonstrated return on investment for payors
Questions? Contact us to find out how our programs can create savings for you.
Please note: If you are communicating as a health plan member, please contact your healthcare provider. HealthHelp does not provide individual healthcare advice.