Privacy Statement

Protection of the privacy of patient information received through the Web site in the course of business is critical to HealthHelp as a Business Associate. PHI submitted through this Web site will be used for coordinating health care services and accepted uses for Health Care Operations according to HIPAA and at no time will be made public.

Web Site Users

The user will be given access to information which in some cases might include individually identifiable health information, which is considered private, privileged, and confidential. Such information is deemed to be Covered Information for purposes of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), P.L. 104-191. The user is required to maintain the private, privileged and confidential status of the Covered Information. The user is prohibited from further using or disclosing the Covered Information for any purpose other than the purpose for which access is granted. The user will acknowledge these terms by logging in. If the user logs in, it is intended to be the legal equivalent of the user’s signature on a written document and equally binding. The user will be given access only by logging in. UNAUTHORIZED ACCESS IS STRICTLY PROHIBITED

User Personal Identifiable Information

Personal Identifiable Information collected from individuals or entities registering for the use of on-line services will be kept confidential and will only be used for the purposes of identification of the individual or entity. This information will not be shared with any outside party.

Outside Links

Links to other sites may be provided on this Web site. However, HealthHelp is not responsible for the security or content of those sites.

Security Measures

To protect Personal Health Information from unauthorized access and use, security measures that comply with federal law are used and include but are not limited to system safeguards and virus and intrusion software.

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Please note: If you are communicating as a health plan member, please contact your healthcare provider. HealthHelp does not provide individual healthcare advice.